Alabaster Unboxed

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Terms and Conditions

Last Updated: 10 October 2023

1. Introduction

Welcome to Alabaster Unboxed. These Terms & Conditions ("Terms") govern your use of Alabaster Unboxed ("we", "our", or "us"). By accessing or using our website, www.alabasterunboxed.com, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. User Responsibilities

Users are responsible for ensuring that the information they provide to Alabaster Unboxed is accurate and up-to-date. Any misuse of the site, including attempts to breach security or harm the functionality, will lead to account termination.

3. Privacy Policy

Please refer to our Privacy Policy, which outlines how we handle your personal data. By using our site, you consent to such processing and guarantee that all data you provide is accurate.

4. Intellectual Property

All content on www.alabasterunboxed.com, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by international copyright laws.

5. Limitation of Liability

Alabaster Unboxed is provided on an "as is" basis without warranties of any kind. We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website.

6. External Links

Our site may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, policies, or practices of any third-party sites or services.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. By continuing to access or use our website after revisions become effective, you agree to be bound by the updated terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of The Bahamas, without regard to its conflict of law provisions.

9. Service Termination and Withdrawal
We reserve the right to withdraw or amend the services we provide on Alabaster Unboxed without notice. We may also suspend or terminate individual user accounts at our discretion, particularly in cases where these Terms have been violated.

10. Financial Transactions
Any financial transactions made on www.alabasterunboxed.com will be conducted securely. We reserve the right to change prices, refuse orders, or cancel orders if necessary.

11. Disclaimer of Liability
While we strive for accuracy, we do not guarantee that the information on Alabaster Unboxed is error-free. We are not liable for any loss or damage that may arise from your reliance on such information.

12. Copyright Rules
All content on our site is copyrighted. Unauthorized use, reproduction, modification, or distribution is strictly prohibited. Users wishing to use our content in any way, especially for commercial purposes, must obtain our explicit written permission.

13. User Behavior and Conduct
Users are prohibited from engaging in unlawful behavior, promoting hate speech, bullying, or posting promotional content and spam. We hold the right to remove such content and take appropriate action, including legal action, against users who violate this policy.

14. Account Suspension
We reserve the right to disable any user account at our discretion, especially if the user has breached any of the provisions of these Terms.

15. Indemnification
By using our site, users agree to indemnify, defend, and hold harmless Alabaster Unboxed and its employees from any claims, damages, liabilities, and expenses, including legal fees, arising out of their use or misuse of the site.

16. Dispute Resolution
Any disputes related to these Terms, user interactions, or usage of Alabaster Unboxed will first attempt to be resolved amicably. If such resolutions fail, disputes will be resolved in accordance with the laws of The Bahamas.

17. Age Restrictions
Our services are not directed at individuals under a certain age (e.g., 18 or 13, depending on the nature of the site). By using our site, users confirm that they meet the age requirement.

18. Changes to Services
Alabaster Unboxed reserves the right to modify, suspend, or discontinue any service or feature at any time without prior notice.

19. User Feedback
Any feedback, comments, or suggestions provided by users become the property of Alabaster Unboxed, and we reserve the right to use such feedback for marketing purposes or to improve our services.

20. Contact Us If you have any questions about these Terms, please contact us at alabasterunboxed@gmail.com.

Return and Refund Policy

Return & Refund Policy

Thank you for shopping at Alabaster Unboxed. If you are not entirely satisfied with your purchase, we're here to help. Please find below the detailed Return and Refund policy for our customers:

1. Terms of Return:
You have 30 days to return an item from the date you received it. Returns beyond this period will not be accepted.

2. State of Return:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been worn, used, or altered will not be accepted for return or exchange.

3. Reason for Return:
We accept returns for the following reasons:

Damaged or defective item received.
Wrong product received.
Other (please specify when initiating a return).

4. Process for Return:
To initiate a return:

Contact our Customer Service team at alabasterunboxed@gmail.com with your order number, details of the item you would like to return, and the reason for the return.
Once your return is approved, pack the item securely in its original packaging.
Follow the instructions provided by our Customer Service team, which will include where and how to send your return.

Please note that you will be responsible for the shipping costs of returning the item unless the return is due to an error on our part.

5. Process of Refund:

Once we receive the returned item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
Refunds will typically be processed within 14 days of receiving the item, depending on your card issuer's policies.

6. Contact Details:
For any questions or concerns related to returns and refunds, please contact: Email: alabasterunboxed@gmail.com

We value your trust in us and strive to ensure a smooth and transparent shopping experience. Thank you for choosing Alabaster Unboxed.

Terms and Conditions

Return and Refund Policy

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